Operations support
Accurate data entry, documentation, traceability, reporting and follow-through.
Operations • Quality • Customer Support
I turn complex processes into clear, reliable work.
Multilingual operations and quality professional with 7+ years of experience in automotive manufacturing, production control, ERP reporting and employee training.
Open to remote opportunities
01 / ABOUT
Practical experience. Transferable value.
My background is rooted in high-precision production environments where accuracy, documentation and clear communication matter every day. I bring the same disciplined approach to operations support, order management, customer support and administrative work.
7+years of experience
5working languages
7 mo.to promotion
ERP + CAQdaily systems
02 / EXPERTISE
What I bring
A blend of process discipline, people support and digital systems experience.
Quality & compliance
First-piece and in-process inspections, control plans and non-conformity awareness.
Systems & reporting
Hands-on experience with Infor ERP, RQM/CAQ, KPI monitoring and REVO.
Training & communication
Employee onboarding, practical training materials and clear issue communication.
03 / SELECTED WORK
Illustrative projects
Simulated portfolio projects created to demonstrate my approach. They contain no confidential employer data.
01OPERATIONS
Order & Issue Tracking Workflow
Challenge
Customer requests and order issues arrive through different channels, making ownership and follow-up unclear.
My approach
A priority-based tracker with status, owner, due date, next action and escalation rules.
Expected value
Faster response, fewer missed follow-ups and a clear audit trail.
02QUALITY
Quality Check & Escalation Board
Challenge
Measurement results and non-conformities need to be visible without exposing sensitive production data.
My approach
A dashboard for inspection status, defect category, containment action and closure tracking.
Expected value
Better traceability, clearer handovers and quicker corrective action.
03TRAINING
New Employee Onboarding Guide
Challenge
New employees receive too much information at once and working methods can become inconsistent.
My approach
A modular onboarding plan with short video topics, checklists, knowledge checks and trainer sign-off.
Expected value
More consistent training, faster confidence and fewer avoidable errors.
04 / EXPERIENCE
Experience
May 2023 — Present
Production Controller
LTH Castings d.o.o.Quality inspection, KPI monitoring, RQM/CAQ, Infor ERP, traceability, onboarding and REVO training materials.
Oct 2022 — Apr 2023
CNC Operator
LTH Castings d.o.o.CNC operations, production records, quality checks and preventive maintenance. Promoted after seven months.
2019 — 2022
Earlier manufacturing roles
LAMPIC & BurjaplastProduction operations, visual inspection, quality control and process discipline.
05 / CONTACT
I help make operations clearer and customers better supported.
Based in Ljubljana, Slovenia • Available for remote opportunities